NannosTech Website Terms of Use

Please read these Terms before using the Website. They govern the public Website and the free electronic services described below. They do not govern software development, data engineering, consulting, APIs, or other paid services supplied by NannosTech under a separate agreement.

1. WHO WE ARE
   
   1. The Website and the NannosTech brand are operated by NANNOS LLC, a limited liability company incorporated under Polish law (the "Company", "NannosTech", "we", "us", or "our").
   2. The Company has its registered office at 101A Ostrobramska Street, Unit 301, 04-041 Warsaw, Poland. It is entered in the Register of Entrepreneurs of the Polish National Court Register under KRS No. 0001246729. Its registration records are maintained by the District Court for the Capital City of Warsaw in Warsaw, 14th Commercial Division of the National Court Register.
2. WHAT THESE TERMS COVER
   
   1. "Website" means the public website on which these Terms are published, together with any NannosTech page or subdomain that links to them. "User" or "you" means any person who accesses the Website or uses an Electronic Service.
   2. "Consumer" means a natural person acting for purposes outside their trade, business, craft or profession, as defined by applicable law.
   3. These Terms also constitute the regulations for the provision of electronic services within the meaning of the Polish Act on Providing Services by Electronic Means.
   4. Access to public pages is permitted subject to these Terms. By submitting a form or otherwise requesting an Electronic Service through the Website, you agree to these Terms. If you act for an organization, you confirm that you are authorized to act for it.
   5. A separate contract, order form, statement of work, service terms, data license, or other written agreement governs any commercial service. If that agreement conflicts with these Terms, it controls in relation to that commercial service.
3. WEBSITE SERVICES AND CONTRACT FORMATION
   
   1. The Company provides the following services electronically and free of charge (the "Electronic Services"): access to public Website content and, where available, transmission of an inquiry through a contact form.
   2. The agreement for access to public content begins when the requested page is displayed and ends when you leave the Website. The agreement for a contact-form service begins when the Website accepts your submitted form and ends when we reply, inform you that we will not take the inquiry further, or you withdraw the inquiry.
   3. There is no minimum term. You may stop using an Electronic Service at any time by leaving the Website, closing your browser, or asking us to stop handling an inquiry, subject to any lawful need to retain information described in the Privacy Policy.
   4. Website descriptions, case studies, capabilities, pricing indications, and other content are provided for information. Unless a statement expressly says otherwise, it is an invitation to contact us or enter negotiations, not a binding offer. Sending an inquiry does not require the Company to accept a project or provide a commercial service.
4. TECHNICAL REQUIREMENTS AND ONLINE RISKS
   
   1. To use the Website, you need an internet-connected device, a current browser that supports standard HTML and encrypted HTTPS connections, and any settings required for the feature you choose, such as JavaScript and necessary cookies. To receive a reply, you also need access to the email address or other contact channel you provide. You are responsible for your own equipment and connection charges.
   2. Internet services carry risks such as malicious software, phishing, unauthorized access, data interception, and service disruption. Keep your browser, operating system, and security tools current; use trusted networks; verify unexpected messages; and do not send passwords, payment-card data, government identifiers, health information, or other highly sensitive information through a general contact form unless we expressly ask you to use an approved secure channel.
   3. The Company uses security measures appropriate to the Website and may introduce technical controls, updates, or access restrictions to protect Users, systems, and data. No internet transmission or system can be guaranteed completely secure.
   4. Information about cookies, scripts, analytics tools, and similar technologies used by the Website, including their purpose, is provided in the Cookie Policy and the Website's consent settings.
5. RULES FOR USING THE WEBSITE
   
   1. You must use the Website lawfully, respect the rights of others, and provide information that is accurate to the best of your knowledge. You may not submit unlawful content or content you do not have the right to provide.
   2. You must not:
      1. introduce malware, harmful code, or material intended to damage, monitor, or disrupt systems;
      2. seek unauthorized access to the Website, servers, accounts, data, or security controls;
      3. interfere with availability, overload infrastructure, or use automated tools in a way that evades technical restrictions or causes unreasonable traffic;
      4. collect personal data from the Website for unsolicited marketing, profiling, harassment, or another unlawful purpose;
      5. impersonate another person or misrepresent your identity, authority, or affiliation; or
      6. use Website content in a way that infringes intellectual property, confidentiality, privacy, or other rights.
   3. Reasonable indexing by general-purpose search engines is permitted where it follows the Website's technical instructions. Statutory rights to access, quote, analyze, or use content remain unaffected.
6. INTELLECTUAL PROPERTY
   
   1. The Website and its original content, design, code, databases, graphics, photographs, videos, documents, and other materials are owned by the Company or its licensors and are protected by applicable copyright, trademark, database, and other intellectual property laws.
   2. The Company grants you a limited, non-exclusive, non-transferable, revocable license to access the Website and use its content for lawful informational and internal business purposes. This license does not permit you to sell, license, republish, publicly distribute, or exploit substantial Website content, remove proprietary notices, or create a misleading association with NannosTech.
   3. Nothing in these Terms restricts quotation, linking, temporary technical copying, or another use permitted by mandatory law. Any other use requires the Company's prior written permission.
   4. NannosTech, the NannosTech logo, and related names and branding are trademarks or trade identifiers of the Company or its licensors. No trademark license is granted by these Terms.
7. INFORMATION YOU SEND US
   
   1. You keep any intellectual property rights you hold in information or materials submitted through the Website. You give the Company a non-exclusive right to receive, store, review, copy, and use them only as reasonably needed to respond to your inquiry, assess a potential relationship, comply with law, protect legal rights, and operate the relevant Electronic Service.
   2. You confirm that you are entitled to send the information and that our use of it for those purposes will not violate another person's rights or a duty of confidentiality. Do not send confidential business information before appropriate confidentiality arrangements are in place.
   3. If you believe Website content infringes your intellectual property rights, contact us at support@nannostech.com and identify the protected work or right, the material concerned and its Website location, your contact details, and the basis of your claim. We may request information needed to assess the notice.
8. EXTERNAL SERVICES AND LINKS
   
   1. The Website may link to or embed services operated by third parties, such as scheduling tools, video platforms, social networks, or document hosts. Third parties control their services and apply their own terms and privacy notices.
   2. A link does not by itself mean that the Company endorses the third party or guarantees its content, security, availability, or practices. Review the third party's terms before using its service.
9. PRIVACY, COOKIES, AND COMMUNICATIONS
   
   1. The Privacy Policy explains how the Company handles personal data. The Cookie Policy and consent settings explain how the Website uses cookies and similar technologies. Those documents are available through the Website footer.
   2. Submitting an inquiry asks us to contact you about that inquiry. It does not by itself constitute consent to receive unrelated marketing. Where consent or another legal basis is required for electronic marketing, we will obtain or rely on it separately, and you may use the withdrawal or opt-out method stated in the message or Privacy Policy.
10. WEBSITE AVAILABILITY AND CHANGES
    
    1. We aim to keep the Website reasonably available, but uninterrupted or error-free access is not guaranteed. Access may be delayed, limited, or interrupted by maintenance, updates, security events, network failures, third-party services, legal requirements, or events outside our reasonable control.
    2. We may correct, update, reorganize, suspend, or remove Website content or features for operational, security, legal, or business reasons. Where a change materially affects an ongoing Electronic Service, we will provide reasonable notice where practicable and respect rights that arose before the change.
11. DISCLAIMERS
    
    1. Website content is general business information. It is not legal, tax, financial, compliance, cybersecurity, or other professional advice and should not be treated as a substitute for advice tailored to your circumstances.
    2. We take reasonable care when preparing Website content, but information may become incomplete, outdated, or inaccurate. You should verify information that is material to a decision and obtain the terms of any proposed commercial service in a separate written agreement.
    3. For Business Users, the Website and Electronic Services are provided on an "as available" basis. To the fullest extent permitted by law, the Company disclaims implied warranties concerning merchantability, fitness for a particular purpose, title, non-infringement, and results. This clause does not limit a warranty or right that cannot lawfully be excluded, including mandatory Consumer rights.
12. LIABILITY
    
    1. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for intentionally caused harm, fraud or fraudulent misrepresentation, death or personal injury caused by negligence where applicable, breach of mandatory data-protection obligations, or any mandatory Consumer remedy.
    2. Subject to the previous clause, the Company is responsible for loss caused by its failure to exercise the care required by applicable law. For a Business User, the Company will not be liable for loss of profit, revenue, contracts, business opportunities, goodwill, anticipated savings, or data, or for indirect, special, incidental, exemplary, punitive, or consequential loss, to the fullest extent permitted by law.
    3. Subject to clause 12.1, the Company's total aggregate liability to a Business User arising out of the Website and the free Electronic Services will not exceed PLN 1,000.
    4. The Company is not responsible for loss caused solely by your equipment, internet provider, failure to follow reasonable security guidance, unlawful conduct, or a third-party service outside the Company's control. This does not reduce liability the Company has under mandatory law for its own acts or omissions.
    5. Some U.S. states and other jurisdictions do not allow certain warranty exclusions, damage exclusions, or liability limits. For Users protected by those laws, each exclusion or limit applies only to the fullest extent permitted, and non-waivable rights remain unaffected.
13. COMPLAINTS
    
    1. You may submit a complaint about an Electronic Service to support@nannostech.com. Please use the subject line "Website complaint" and, where possible, include:
       1. your name and preferred reply address;
       2. the Electronic Service and Website page concerned;
       3. the date, a clear description of the issue, and any relevant evidence; and
       4. the outcome you are requesting.
    2. We will respond within 3 calendar days after receiving a complaint. If more information is reasonably needed to assess it, we may ask for that information, but doing so will not extend any response deadline that applies under mandatory law.
    3. Using this complaint process is free and does not prevent you from contacting a competent authority, using an available out-of-court process, or bringing a claim before a court. You are not required to complete this process before exercising a right that applicable law allows you to exercise immediately.
14. SUSPENDING OR ENDING ACCESS
    
    1. You may end your use of the Website at any time as described in clause 3.3. The Company may restrict or suspend access where reasonably necessary to address unlawful use, a material breach of these Terms, security or operational risk, a request from a competent authority, or protection of another person's rights.
    2. Where practicable, we will choose a proportionate measure and give notice or an opportunity to correct the issue. Immediate action may be taken where delay could create legal, security, or material operational risk.
    3. Ending access does not affect rights, obligations, or liabilities that arose before termination. Clauses that by their nature should continue, including intellectual property, liability, governing law, and disputes, remain in effect.
15. CHANGES TO THESE TERMS
    
    1. We may update these Terms to reflect changes in law, regulatory guidance, Company information, Website functions, security needs, technology, or business operations, or to clarify wording and correct errors.
    2. The current version and its effective date will be published on the Website. Material changes will normally be announced at least 7 days before they take effect. A shorter period may be used where required by law or reasonably necessary to respond to an urgent security, abuse, or operational issue.
    3. Changes apply prospectively and do not remove rights that arose before their effective date. If a material change affects an ongoing Electronic Service and applicable law requires consent, the change will apply to that service only after valid consent is obtained.
    4. If you use an Electronic Service after updated Terms take effect, the updated Terms govern that new use. Merely publishing an update does not create consent where applicable law requires an active agreement.
16. GOVERNING LAW AND DISPUTES
    
    1. These Terms and the Electronic Services are governed by Polish law.
    2. If you are a Consumer, this choice does not deprive you of mandatory protections available under the law that would apply without this clause, including any protections of the country where you habitually reside. Courts with jurisdiction under mandatory law may hear Consumer disputes.
    3. For Business Users, the courts with territorial jurisdiction over the Company's registered office in Warsaw, Poland, have exclusive jurisdiction over disputes arising from these Terms or the Website, unless mandatory law requires another forum.
    4. For Users in the United States, nothing in these Terms waives a non-waivable right or remedy under applicable federal or state law. These Terms do not require arbitration and do not contain a class-action waiver.
    5. Before starting formal proceedings, either party may invite the other to try to resolve the matter directly. This is voluntary and does not suspend a limitation period or prevent urgent relief unless the parties agree otherwise in writing.
17. LANGUAGE AND FINAL PROVISIONS
    
    1. This is the English version of the Terms. If a Polish version is published, the Polish version prevails for Users and matters to which mandatory Polish language requirements apply. For other Users, the English version prevails to the extent permitted by law.
    2. If any provision is invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. For a Consumer, the mandatory legal rule replaces any invalid provision where applicable.
    3. A failure or delay in enforcing a provision is not a waiver. These Terms are the entire agreement concerning the Website and the free Electronic Services, without affecting a separate agreement for commercial services.
    4. You can download, save, and print these Terms. For questions or notices, contact support@nannostech.com or write to NANNOS LLC at 101A Ostrobramska Street, Unit 301, 04-041 Warsaw, Poland.